Question 1

What is a Certificate of Analysis (COA)?

Accepted Answer

A Certificate of Analysis is a document issued by an accredited third-party laboratory that independently verifies the contents of a product batch. For hemp and CBD products, a COA confirms the cannabinoid profile (CBD, CBG, CBN, THC concentrations), terpene content, and tests for contaminants including heavy metals, pesticides, residual solvents, and microbial pathogens. VetsGrade COAs are issued by ISO-accredited third-party laboratories and reflect the exact batch of product you received.

Question 2

Where do I find my Batch Identification Number (BIN)?

Accepted Answer

Your Batch Identification Number (BIN) is printed on the product label or packaging of every VetsGrade product. For Relief+ Tincture, the BIN is printed on the bottom of the bottle label and begins with RLF. For Bosco's Recipe CBD Treats, the BIN is printed on the back of the bag near the bottom and begins with BT. Enter the complete BIN exactly as printed to retrieve your COA.

Question 3

Why does VetsGrade use third-party testing?

Accepted Answer

Third-party testing means an independent ISO-accredited laboratory with no financial relationship to VetsGrade analyzes each product batch and issues the COA. This eliminates the conflict of interest inherent in manufacturer self-testing. VetsGrade uses third-party labs to verify cannabinoid potency, confirm the absence of residual solvents, and test for heavy metals, pesticides, and microbial contamination.

Question 4

What does solventless mean on a COA?

Accepted Answer

Solventless extraction uses only heat and mechanical pressure — no chemical solvents, no ethanol, no CO2. On a COA for a solventless product, the residual solvents panel should show non-detected (ND) results across all solvent categories. VetsGrade Relief+ and Bosco's Recipe COAs reflect solventless rosin extraction.

Question 5

Why can't I see a list of all available COAs?

Accepted Answer

VetsGrade COAs are retrievable by exact Batch Identification Number only — not browsable as a public list. Publicly listed COAs are frequently downloaded and altered by bad actors to misrepresent counterfeit or adulterated products. By requiring an exact BIN match tied to physical product packaging, we ensure that every COA retrieved corresponds to a real product in a customer's hands.

Question 6

What if my BIN returns no result?

Accepted Answer

Verify that you have entered the complete BIN exactly as printed on your product label — including all letters and numbers with no spaces. BIN lookup is case-insensitive but requires the full alphanumeric string. If the issue persists, contact VetsGrade at vetsgrade.com/pages/contact with your BIN and order information.

Certificate of Analysis Library

What Is a Certificate of Analysis?

Where to Find Your Batch Identification Number

Relief+ Solventless Tincture

Bosco's Recipe CBD Treats

Why Third-Party Testing — Not Self-Testing

🧪 Cannabinoid Potency

⚗️ Residual Solvents

🔬 Heavy Metals & Pesticides

🦠 Microbial Pathogens

BIN Not Returning a Result?

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